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Shipping

PLEASE REMEMBER – ALL ITEMS ARE SENT IN PLAIN PACKAGING – YOUR PRIVACY IS OUR CONCERN

  • DELIVERY CHARGES
  • UK Standard Delivery 

Our standard delivery service is sent via Royal Mail and will be delivered between 8.30am-8pm Monday - Friday. We will aim to get your order to you within 5 working days, but don't be surprised if it turns up earlier than this, we will get it to you as quickly as we can!

Please note we do not deliver on a Bank Holidays and your order will be delivered the following working day.

International Delivery

Our international delivery option is via Airmail and can take up to 7 working days within Europe and 10-14 working days elsewhere in the world

International Delivery Tracked

Our international delivery option is via International Signed For and can take up to 7 working days within Europe and 10-14 working days elsewhere in the world

Please Note: Working days do not include Saturday, Sunday, or Bank Holidays. All other destinations will be shipped via Royal Mail International Signed For. Dispatch is usually within 2 business days, however at busy times and public holidays this may be extended to 4 business days. Please remember that times stated here are only guides, and delays are possible.

PLEASE NOTE: If any item goes missing or is returned to us due to the buyer providing an incorrect / incomplete address or from not collecting the item from their sorting office, we will only reship the item once the buyer has paid for the necessary repostage costs, or we will refund the cost of the item minus our postage and packaging costs.

Items that go missing in the post when tracking has not been purchased will only be refunded or replaced at our discretion. Items shipped without tracking is the customers responsibility, as we do strongly recommend purchasing the tracked shipping service. If you have any special delivery requirements - including requests to use specific carriers or services please email us at: info@vitalitymedico.co.uk

Glossary of Terms

We: refers to vitalitymedico.co.uk.

You, buyer, and customer: refers to any person entering into a contract to purchase an item from vitalitymedico.co.uk

Postage: refers to the third party method of transportation and delivery that vitalitymedico.co.uk uses to distribute products.

UPDATE ON SHIPPING

Currently, our normal shipping times for all parcels are as follows;

  • UK = 2-3 business days
  • Europe = 7-10 business days
  • Rest of the World including USA and Canada = 10-14 business days

These shipping times are estimated and are not guaranteed. For regular updates for delivery services in your Country please click on the following link: http://www.royalmail.com/customer-service/international-incident-bulletin